Support & contact
Popslots is an independent download page, not the game's developer — so the fastest answer depends on who you ask. Here is who handles what.
A problem inside the game
Lost chips, a crash, a bug, a locked or hacked account, a question about an event — PLAYSTUDIOS runs the game and is the only one who can fix it. Use the in-game support option (usually under Settings or the menu), or start from the developer's website.
www.playstudios.comA purchase, a charge or a refund
Every in-app purchase is charged by Apple or Google, not by us and not by the developer. Refunds are requested from the store that took the payment: reportaproblem.apple.com for App Store purchases, or Google Play’s order history for Android.
reportaproblem.apple.comSomething wrong on this website
A price, rating or version that no longer matches the store; a broken link; a screenshot that will not load; a rights-holder request. That is ours — write to us and we will fix it.
info@popslots.linkWrite to us
One address, and it is the same one in our privacy policy and our terms of service:
We read everything and reply to anything we can actually help with. We cannot add chips, recover a game account, reverse a charge or contact PLAYSTUDIOS on your behalf — those three boxes above are the right doors for that.
Before you write: the quick answers
- Is it free? Yes — Free on the App Store and on Google Play, free to play, with optional in-app purchases of virtual chips.
- Can I win real money? No. POP! Slots™ does not offer real money gambling, and the virtual chips have no real-world value and cannot be redeemed for anything of value.
- Will it run on my device? iPhone and iPod touch on iOS 13.0 or later, iPad on iPadOS 13.0 or later, Apple Vision on visionOS 1.0 or later. Around 171.7 MB.
- How do I stop in-app purchases? On iOS: Settings → Screen Time → Content & Privacy Restrictions → iTunes & App Store Purchases → In-app Purchases → Don’t Allow.
More on the FAQ.
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